Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you contact us, sign up for updates, or interact with our website.

Personal Data

  • Name and contact information (email, phone)
  • Laptop model and specifications (for compatibility checks)
  • Communication preferences

Usage Data

  • Pages visited, time spent, referral source
  • Product interactions (comparisons, finder results)
  • Device and browser information

2. How We Use Your Information

  • Provide compatibility recommendations and technical support
  • Respond to inquiries and process requests
  • Improve our website and product finder algorithms
  • Send updates (only with your consent)
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers who operate our website and tools (analytics, hosting)
  • Legal authorities when required by law
  • Business partners only with your explicit consent

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Contact data from support inquiries is retained for 2 years. Analytics data is aggregated and anonymized after 14 months.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@v2com.ae.

6. Cookies and Tracking

This site uses essential cookies for functionality (cart, comparison, finder state) and optional analytics cookies. You can manage preferences in your browser settings.

7. Security

We implement appropriate technical and organizational measures to protect your data. However, no internet transmission is 100% secure.

8. Changes to This Policy

We may update this policy. Changes will be posted here with a new "Last updated" date.

9. Contact

Questions about this policy? Contact our Data Protection Officer at privacy@v2com.ae or write to V2COM Dubai, UAE.